Communication is at the heart of every relationship, professional and personal. In this interactive program, Debra Kunz, Founder of the Center for Deliberate Growth®, demonstrates how asking questions, and the ability to listen to the answer, is a critical component in building relationship connections, developing a mutual understanding, and establishing trust.
Learning Objectives:
- Understand the impact of this essential skill on becoming a better leader, creating productive interactions, and collaborating with bosses and colleagues.
- 3 components of a meaningful question.
- #1 missing piece of the communication process.
- Critical attitude shift that creates an action shift.
Honored to be invited to continue to speak for the International Association of Administrative Professionals (IAAP) on September 11, 2018. Registration information is at this link.